Yongkang Zhenrui Industry and Trade Co., Ltd. (“Zhenrui”, “we”, “us”) manufactures cookware for B2B buyers, importers and private-label brands. This policy explains what data we collect through this website, why we collect it, and how you can control it.
1. Information we collect
- Enquiry details you submit — name, company, email address, phone or messaging ID, country, product interest, order volume and any specifications you type into our quote, sample or contact forms.
- Technical data — IP address, browser and device type, referring page, pages visited and time on page. This is collected through server logs and, where you accept it, analytics cookies.
- Cookie preferences — the choice you make in our cookie banner, so we do not ask again on every visit.
We do not knowingly collect data from anyone under 16, and we do not process payment card details on this website.
2. How we use it
- To answer your enquiry, prepare quotations, send samples and arrange production.
- To send documents you request, such as spec sheets, certificates or catalogues.
- To understand which pages are useful so we can improve the site.
- To meet accounting, customs and product-compliance obligations when an order is placed.
We rely on your consent for analytics cookies, on our legitimate interest in responding to business enquiries, and on contract performance once an order is agreed.
3. Cookies
Essential cookies keep forms and preferences working. Analytics cookies only load after you accept them in the banner. You can clear or block cookies in your browser settings at any time; blocking essential cookies may stop forms from submitting.
4. Sharing
We do not sell personal data. We share it only with:
- Service providers that host the site, deliver email or provide analytics, under processing agreements.
- Logistics and inspection partners, when needed to fulfil a shipment you ordered.
- Authorities, where we are legally required to disclose.
5. Retention
Enquiry records are kept for up to 36 months from the last contact so we can pick up an interrupted project. Order and customs documents are kept for the period required by applicable tax and trade law. Analytics data is retained in aggregate form.
6. Your rights
You may request access to, correction of, or deletion of the personal data we hold about you, object to processing, or withdraw cookie consent. Write to us using the contact details below and we will respond within 30 days. If you are in the EEA or UK you may also complain to your local supervisory authority.
7. International transfers
We are based in China and work with buyers worldwide, so your enquiry may be processed outside your country. We limit transfers to what is necessary to answer you and use contractual safeguards where required.
8. Security
Data is transmitted over encrypted connections and access is restricted to staff who need it to handle your enquiry. No method of transmission or storage is completely secure, so please avoid sending sensitive personal data through the forms.
9. Changes
If this policy changes we will update the effective date below. Material changes affecting how we use enquiry data will be announced on this page.
10. Contact
Yongkang Zhenrui Industry and Trade Co., Ltd.
Zhiying Town, Yongkang City, Zhejiang, China
Email: Asher@zhenruicookware.com
Effective date: 3 November 2026